There are four levels of Home Care Packages for different care and support needs:

Level 1 for basic care needs;

Level 2 for low care needs;

Level 3 for intermediate care needs; and

Level 4 or high care needs.

Each level receives a different amount of government funding. The higher the level, the more funding the government pays on your behalf, allowing you to purchase more services. A Level 4 package allows you to purchase the most services. Once you’ve had an Aged Care Assessment, you will be told which level applies for you.

Home Care Packages are not the only way you can have your needs met. You may find extra support from your family, in your community, in your social network, using your own money or resources, or by creating a network of people that may be able to help you. There are also lots of other programs, some of which are funded by government, which you might be able to use. You can contact My Aged Care for information on what Government programs you might be eligible for.

The CHSP offers a range of home and community care services including:

Allied Health Support Services – such as physiotherapy, occupational and speech therapy, podiatry, dietician etc;

Domestic Assistance – household jobs like cleaning, clothes washing and ironing;

Food Services – meals at a community centre; help to shop for, prepare or store food; meal delivery to your home;

Home Maintenance – minor general repair and care of your house or yard, for example, changing light bulbs or replacing tap washers;

Home Modification – minor installation of safety aids such as alarms, ramps and support rails in your home;

Housing Support – assistance with housing options for vulnerable older people;

Nursing Care – a qualified nurse comes to your home and may, for example, dress a wound or provide continence advice;

>Personal Care – help with bathing or showering, dressing, hair care and going to the toilet;

Respite Care – supporting carers by providing respite care options;

Social Support – social activities in a community-based group setting, day centre programs; and

Transportation – help to get out and about for shopping or appointments.