Your Care. Your Home. Your Way.

Supporting Safe, Hygienic Living Environments

Certified Cleaning & Hospitality Products under Support at Home, CHSP & NDIS

Cloud Care Services, through its trusted partnership with the Glow brand, provides certified cleaning and hospitality products that support safe, hygienic, and comfortable living environments for older people and NDIS participants in their own homes and community settings.

Our product provision is guided by the shared principles of person-centred care, safety, independence, quality, and outcomes-focused support, in alignment with the Support at Home program, Commonwealth Home Support Programme (CHSP), and the NDIS Practice Framework.

Person-Centred, Fit-for-Purpose Solutions

Needs-Based Product Selection

Cleaning and hospitality products are supplied in line with individual care plans, participant plans, or service requirements, ensuring products are appropriate for the environment, level of support, and client needs.

Supporting Independence & Safety

Products are selected to support safe use in the home, helping clients and participants maintain clean and functional spaces while reducing risks associated with infection, allergens, or inappropriate chemical use.

Respect, Choice & Dignity

Where applicable, preferences are considered in the selection of products, supporting dignity, comfort, and confidence within the home environment.

Safe, Quality & Compliant Supply

Certified & Approved Products

All products supplied through the Glow partnership meet relevant safety, quality, and compliance standards suitable for aged care, disability, and hospitality environments.

Infection Prevention & Control

Products support effective cleaning and hygiene practices aligned with infection prevention and control requirements, contributing to safer living and care environments.

Reliable & Consistent Supply

We prioritise reliable access to essential products, supporting continuity of care and service delivery.

Safe, Quality & Compliant Supply

Certified & Approved Products

All products supplied through the Glow partnership meet relevant safety, quality, and compliance standards suitable for aged care, disability, and hospitality environments.

Infection Prevention & Control

Products support effective cleaning and hygiene practices aligned with infection prevention and control requirements, contributing to safer living and care environments.

Reliable & Consistent Supply

We prioritise reliable access to essential products, supporting continuity of care and service delivery.

Safeguarding, Quality & Wellbeing

Risk-Aware, Not Risk-Averse

We support safe product use while identifying and managing foreseeable risks related to chemicals, storage, and handling.

Quality Assurance

Products are sourced through trusted suppliers and reviewed to ensure ongoing suitability and compliance.

Responsive Support

Product needs are reviewed as environments, care needs, or service requirements change.

Frequently Asked Questions

Are these products suitable for home use?
Yes. Products are selected to be appropriate for use in home and community settings under aged care and NDIS supports.

Who supplies the products?
Products are supplied through Cloud Care Services’ trusted partnership with the Glow brand.

Can product provision change over time?
Absolutely. Product supply can be adjusted as care needs, environments, or safety requirements evolve.