Disability and Aged Care Services

Who Are We?

Cloud Care Services is a disability and aged care service provider based in Wayville, South Australia,

Cloud Care Services operates as an in-home health, personal and community care and disabled services provider with a focus on providing a full range of medical, non-medical, lifestyle and wellbeing services that enable ageing, the elderly and those with disabilities to remain independent in their own homes.

Cloud Care Services is proudly South Australian and is very responsive to Clients. Cloud Care Services delivers:

Expert advice for your day-to-day support

100% Client Satisfaction;

Professional and Qualified Caregivers

All hours Client Support; and

Complementary Consultation

Home Care

Cloud Care Services supports people with disability to transition to NDIS funding, including assisting with the payment of rent and utility accounts.

Aged Care

Homecare

Plan Management

Nursing Care

Transportation

Rehabilitation Services

Group Based Activities

Centre Based Activities

ASSISTANCE TO STRENGTHEN PEOPLE’S ABILITY TO COORDINATE

Cloud Care Services provides assistance to strengthen people’s ability to coordinate and implement their NDIS supports and participate more fully in the community, through support coordination services.

PAYMENT PROCESS AND OUR PRICING

Cloud Care Services provides NDIS Plan Management, supporting the financial management of NDIS Participant’s Plans, including making payments to providers, processing expense claims, providing monthly statements for NDIS participants and claiming for payment from the National Disability Insurance Agency (NDIA).

ASSISTANCE WITH LIFE STAGE TRANSITIONS AND SKILL DEVELOPMENT

Assistance with life stage transitions and skill development, including assistance with accommodation and tenancy obligations, as well as budgeting, mentoring, peer support, individual skill development, and decision making to support people to make transitions on their own terms and in a way that meets their goals and aspirations.

INDIVIDUAL AND GROUP COMMUNITY PARTICIPATION ACTIVITIES

Cloud Care Services provides individual and community participation activities, including supported shopping, medical appointments, sporting and recreational events, social activities, visiting or making new friends, travel and building confidence and social skills.

INDIVIDUAL OR GROUP TRAINING AND DEVELOPMENT ACTIVITIES

Cloud Care Services provides individual or group training and development activities undertaken by the NDIS Participant or their carer to increase the NDIS Participant’s ability to live as autonomously as possible. Skills training includes personal skills; living skills; training for carers / parents; NDIS planning and plan management; community independence, social and recreational situations; skills for household tasks; public transport training, support and social skills.

HOMECARE

Cloud Care Services supports people with disability to transition to NDIS funding, including assisting with the payment of rent and utility accounts.

Cloud Care Services

Frequently Asked Questions

WHAT IS A HOME CARE PACKAGE

The Home Care Packages program is a government-subsidised program that provides long-term support for older people who want to stay living at home.

There are four levels of Home Care Packages for different levels of care and support needs. Each level receives a different amount of funding. This money can be used to purchase hours of care or other support that suits your needs.

Home Care Package funds are not paid to you directly. Instead, you choose an approved Home Care Package provider to administer the funds on your behalf and give you ‘case management’ support and advice. Once you have a Home Care Package, you can keep it for as long as you need. If your needs increase, you may be re-assessed for a higher-level package.

HOME CARE PACKAGE LEVELS?

There are four levels of Home Care Packages for different care and support needs:

Level 1 for basic care needs;

Level 2 for low care needs;

Level 3 for intermediate care needs; and

Level 4 or high care needs.

Each level receives a different amount of government funding. The higher the level, the more funding the government pays on your behalf, allowing you to purchase more services. A Level 4 package allows you to purchase the most services. Once you’ve had an Aged Care Assessment, you will be told which level applies for you.

WHAT OTHER OPTIONS ARE THERE?

Home Care Packages are not the only way you can have your needs met. You may find extra support from your family, in your community, in your social network, using your own money or resources, or by creating a network of people that may be able to help you. There are also lots of other programs, some of which are funded by government, which you might be able to use. You can contact My Aged Care for information on what Government programs you might be eligible for.

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